FAQ
At Vitality MedSpa, we strive to offer the highest quality services and best experience possible to all our clients. We ask that you arrive on time for your scheduled appointments, and call 24 hours prior to canceling or rescheduling services. Appointments cancelled with less than 24 hours notice are subject to a $25 late cancellation fee. There is also a $50 non-refundable no show fee.
Do you live in Texas, Idaho, or Arizona? You can book an appointment through our website By clicking "Book Now" at the top of each page or through this link. If you are having trouble with online booking please call or text 903.202.0620 for assistance.
All insurance plans are different. If you would like to use your insurance for medications please call your insurance company prior to your appointment. You will need to know if weight loss medications are covered, which medications are on formulary, and if there are any requirements that must be met for approval. Having this information ahead of time will make the process much smoother.
Pricing for medical services can be found when you click the “BOOK NOW” button. This will take you to our electronic booking system and prices are listed there.
Prescriptions can be sent to your local pharmacy.
Pricing for aesthetics services varies based on product used and the amount required for your treatment. Please contact us for further details.
Yes, if you are starting weight loss or hormone replacement therapy you will need labs that have been completed in the last 6 months. Please bring labs with you to your appointment. If you have a telehealth appointment scheduled you will be instructed on how to upload copies of your labs.
If you do not have recent lab work available you will be provided with orders to have lab work done. Please get this completed ASAP.
If you are cash pay or do not want to file with your insurance we can draw your labs in the office at a discounted rate. Please plan to schedule an in person visit if we need to draw your labs.
Avoid blood-thinning medications for a couple of days prior such as Ibuprofen, Aleve, and supplements including St. John’s Wort, Gingko Biloba, primrose oil, garlic, ginseng, and Vitamin E.
If you are on a medically indicated blood thinner stay on it, but consult with your provider ahead of time or day of the procedure
Do not drink alcoholic beverages on the day of the procedure.
Arrive with a clean face, please wash your face prior to your appointment
If you have previously suffered from facial cold sores, there is a risk that the needle punctures could contribute to another eruption of cold sores. Please start your anti- viral medication 3 days prior to your injection and let your nurse practitioner know if you are prone.
You should avoid treatments if you are pregnant, are allergic to any ingredients, or suffer from neurological disorders.