FAQ

Do you live in Texas, Idaho, or Arizona? You can book an appointment through our website By clicking "Book Now" at the top of each page or through this link. If you are having trouble with online booking please call or text 903.202.0620 for assistance.

No, we do not currently accept insurance. This is a cash-based practice that strives to keep prices affordable. You may use your HSA card to pay for services. You may use your insurance to pay for any necessary labs and/or medications if covered.

All insurance plans are different. If you would like to use your insurance for medications please call your insurance company prior to your appointment. You will need to know if weight loss medications are covered, which medications are on formulary, and if there are any requirements that must be met for approval. Having this information ahead of time will make the process much smoother.

We only accept the following payment methods: Cash, Visa, MasterCard, Discover. You may also use your HSA card. No checks or money orders will be accepted. You may be eligible for financing on AESTHETICS procedures through Cherry Financing.

You will be sent a link on the morning of your appointment, either via text or email. You will login to this link at the time your appointment is scheduled and have a video appointment with our provider. Telehealth visits are currently available to patients who live in Texas, Arizona, and Idaho.

Pricing for medical services can be found when you click the “BOOK NOW” button. This will take you to our electronic booking system and prices are listed there. Prescriptions can be sent to your local pharmacy. Pricing for aesthetics services varies based on product used and the amount required for your treatment. Please contact us for further details.

You must have a follow up visit to get medication refills. No exceptions! I do not send in refills without 1st checking your progress and tolerance of the medication. Please allow plenty of time for shipping. Do not wait until the last minute to schedule your follow up appointment.

Yes, if you are starting weight loss or hormone replacement therapy you will need labs that have been completed in the last 6 months. Please bring labs with you to your appointment. If you have a telehealth appointment scheduled you will be instructed on how to upload copies of your labs. If you do not have recent lab work available you will be provided with orders to have lab work done. Please get this completed ASAP. If you are cash pay or do not want to file with your insurance we can draw your labs in the office at a discounted rate. Please plan to schedule an in person visit if we need to draw your labs.

Avoid blood-thinning medications for a couple of days prior such as Ibuprofen, Aleve, and supplements including St. John’s Wort, Gingko Biloba, primrose oil, garlic, ginseng, and Vitamin E. If you are on a medically indicated blood thinner stay on it, but consult with your provider ahead of time or day of the procedure Do not drink alcoholic beverages on the day of the procedure. Arrive with a clean face, please wash your face prior to your appointment If you have previously suffered from facial cold sores, there is a risk that the needle punctures could contribute to another eruption of cold sores. Please start your anti- viral medication 3 days prior to your injection and let your nurse practitioner know if you are prone. You should avoid treatments if you are pregnant, are allergic to any ingredients, or suffer from neurological disorders.

Yes! Laura Hays is licensed in Idaho and Arizona as well as Texas. So, whether you live in Dallas, Texas or Flagstaff, Arizona, I can help! Virtual appointments for weight loss and hormone therapy are available in all three states.